1117 bat FAQ — All your questions,
Answer Here

First, make sure your mobile number or email is entered correctly. Check that Caps Lock is off before entering your password. If you're still having trouble, On the login page Click the "Forgot Password?" option and reset it using an OTP. Multiple failed attempts may temporarily lock your account — if that happens, contact us at support@1117bat.com.

No. Under 1117 bat's policy, each person may only register one account. If multiple accounts are found belonging to the same person, all accounts may be suspended and balances forfeited. Enjoy all the platform's benefits through a single account.

After logging in, go to "My Profile" or "Account Settings" to update your name, email, mobile number, and payment methods. Some changes may require KYC verification. If you run into any issues, contact support.

To close your account, email support@1117bat.com or submit a request via live chat. Before closing, make sure you have no pending withdrawals or active bonuses. Please note that once your account is deleted, re-registering with the same phone number or email may not be possible.

KYC (Know Your Customer) verification is required to comply with international regulations. It confirms your identity and keeps your account secure. Simply upload a photo of your National ID (NID) or passport to complete verification. Approval typically takes 24–48 hours.

To change your registered mobile number, contact our support team directly. For security purposes, identity verification (KYC) is required for this change. An OTP will be sent to your old number to confirm your identity.

After logging in, go to "Security Settings" or the "Security" option. You will find the option to enable Two-Factor Authentication (2FA) there. You can set up 2FA via Google Authenticator or SMS OTP. Once enabled, every login will require an additional verification step — this significantly improves your account security.

1117 bat supports deposits via bKash, Nagad, Rocket, and other mobile banking methods. Bank transfers and cryptocurrency are also available. All methods are secure and process instantly. Check the Deposit section in your dashboard for the full list of currently available options.

The minimum deposit varies by payment method. For bKash or Nagad, it typically starts at ৳500. Maximum limits depend on the method and your account's verification level. VIP members enjoy higher deposit limits. Check the deposit page for exact limits.

Deposits via bKash or Nagad are typically reflected in your balance within 1–5 minutes. Bank transfers may take anywhere from 30 minutes to a few hours. If more than 30 minutes have passed and your balance hasn't updated, contact support with your transaction receipt.

Standard withdrawal requests are processed within 12–24 hours. VIP members may receive their funds in 1–3 hours via express withdrawal. Having your KYC verification completed speeds up your first withdrawal. Slight delays may occur on weekends and public holidays.

1117 bat generally does not charge any extra fees for withdrawals. However, minor third-party transaction charges may apply for certain payment methods. The final amount is always displayed on the confirmation screen before you complete a withdrawal.

The reason for a rejected withdrawal is usually communicated via email or notification. Common reasons include incomplete KYC, unmet bonus wagering requirements, or incorrect payment details. Correct the issue and resubmit your request. If you're unsure why it was rejected, contact us via live chat for more details.

Deposits are generally non-refundable, as funds are put into use once credited to your balance. However, if a deposit was made in error due to a technical issue, contact support immediately with your receipt. The sooner you report it, the more likely we can assist.

1. Click the "Deposit" button on your dashboard. 2. Select bKash as your payment method. 3. Enter the amount and copy the displayed bKash number. 4. Open your bKash app and send money to that number. 5. Paste the Transaction ID (TrxID) and confirm. Your balance will be updated within a few minutes.

Regular members can make a set number of withdrawal requests per day. VIP members enjoy a higher withdrawal limit along with express processing. Your exact limit based on your VIP level can be found in your dashboard.

A 100% welcome bonus is automatically credited on your first deposit after registration. For example, depositing ৳1,000 gives you a total balance of ৳2,000. To qualify, make your first deposit within 7 days of signing up. On the Promotions page View full terms and conditions.

Bonus balance cannot be withdrawn directly. The bonus must be wagered a set number of times (wagering requirement) before it converts to real balance. For example, a ৳500 bonus with a 30x requirement means you need to place ৳15,000 in bets. Terms vary per bonus — check the Promotions page for details.

Promo codes for 1117 Bat On the Promotions page Published regularly. Enter the code in the "Promo Code" field at the time of deposit and confirm. Once applied, the bonus will be added to your account automatically. Each code can generally be used only once.

Free spin bonuses can be used on specific slot games — the eligible games are usually listed in the bonus offer. Any winnings from free spins are added to your bonus balance and can be withdrawn once the wagering requirements are met.

You'll find a personal referral link in your account. When someone registers using your link and makes their first deposit, you'll receive a referral bonus. The more your friend plays, the more your bonus may grow. For full details on the referral program, On the rewards page View.

Yes, in some cases a bonus can be cancelled — particularly if you request a withdrawal before meeting the wagering requirements. Cancelling a bonus will remove the bonus balance from your account, leaving only your actual deposit balance. You can request a bonus cancellation by contacting support.

1117 Bat offers thousands of games: slot machines, Live Casino (roulette, blackjack, baccarat), Sports Betting (cricket, football, tennis), crash games, fishing games, and lottery. New games are added regularly. On the New Games page See what's new.

The minimum bet for Sports Betting generally starts at ৳50. Maximum bet limits vary by event and market, with higher limits typically available for major tournaments. On the betting page You'll find detailed information there.

Yes, the 1117 Bat platform is fully mobile-optimized. Live Casino games run smoothly on both Android and iOS devices. For the best experience, make sure you have a stable internet connection. Live games use low-latency streaming technology.

To join jackpot games On the Jackpot page There you will find both progressive jackpot and fixed jackpot games. Generally, placing a minimum bet amount qualifies you for the jackpot pool. The more you bet, the higher your chances of winning the jackpot.

1117 bat's servers save the round result. Once your internet connection is restored and you log back in, you'll be able to see the outcome of that round. Bets are not cancelled — wins and losses are updated automatically once the round is complete. If you notice any discrepancy, contact support with the game ID.

Cricket offers a wide range of markets including match winner, toss winner, first wicket, top run-scorer, innings total, and live betting. You can bet on all major tournaments including IPL, BPL, and the World Cup. Live betting odds update in real time as the match progresses. On the betting page View all markets.

Yes, demo mode is available for many slots and casino games. In demo mode, you can play with free virtual chips to get a feel for the game. However, winnings from demo mode cannot be withdrawn. To win real money, you'll need to play in real money mode.

Yes, 1117 bat is an internationally licensed online gaming platform. All transactions are secured with SSL encryption. Our game providers are RNG (Random Number Generator) certified, ensuring completely fair and unbiased results.

No, we do not sell your personal information to third parties. Limited information may be disclosed when required by law or requested by a regulatory authority. For more details, please refer to our Privacy Policy Read more.

If you receive a suspicious login notification, change your password immediately and log out of all devices. Then email support@1117bat.com and request a temporary account lock. Our security team will investigate promptly.

Use a strong password (mix of numbers, letters, and special characters). Keep 2FA enabled. Never share your password with anyone. Avoid logging in on public Wi-Fi. Change your password regularly. Do not click on suspicious emails or links.

No, a 1117 Bat representative will never ask for your password, OTP, or payment details by phone or email. If you receive any such contact, do not respond — report it immediately to support@1117bat.com. This may be a phishing attempt.

When you register at 1117 Bat, you are automatically enrolled in the VIP program. You earn loyalty points on every bet, and your tier increases as your points accumulate. On the VIP page View detailed levels and benefits.

At higher VIP levels you'll receive: a dedicated account manager, higher cashback rates, faster withdrawals, exclusive bonuses and promo codes, invitations to special tournaments, and birthday gifts. The top tier also comes with luxury rewards.

Loyalty points can be converted into cash bonuses, redeemed for special rewards, and used to upgrade your VIP level. The exchange rate varies by VIP tier — higher levels get more value per point. On the rewards page View details.

If your points fall below the required threshold during a set review period (such as quarterly or annually), your tier may be reassessed. However, the benefits of your current tier remain active until that period ends. Playing regularly makes it very unlikely for your tier to drop.

Active Tournaments Promotions and On the rewards page Register to join a tournament or jump straight into a specific game. Climb the leaderboard to win cash prizes, free spins, or VIP points.